Contact information

PENELOPE’S TRADE

Contact Information

Penflo Retail Limited · Company No. 16604769

Business Details

  • Legal name: Penflo Retail Limited
  • Trading as: Penelope’s Trade
  • Company number: 16604769
  • Registered in: England & Wales
  • Registered office: 82 A James Carter Road, Mildenhall, Bury St Edmunds, IP28 7DE, United Kingdom
  • Website: penelopestrade.co.uk

How to Contact Us

General, orders and trade accounts:
martin@penelopestrade.co.uk

Privacy and data protection:
martin@penelopestrade.co.uk

Fresh goods complaints (damage, shortage, quality):
Use FreshProof within four hours of delivery (QR code on the box or link we provide). See our Terms of service Section 7 and Privacy policy Section 3.

Non-perishable complaints:
Email martin@penelopestrade.co.uk within 24 hours of delivery with your order number and photographs.

Policies

© Penflo Retail Limited. Last updated 6 June 2026.