Help / ContactTrade support
Get in touch
Contact
Orders, delivery and general trade questions. For a new trade login, use Request an account.
Need a trade account? Use the Request an account form on the Account page. We set up logins manually and email you when ready.
Get in touch
Emailaccounts@penelopestrade.co.uk
HoursMonday to Friday
ForTrade and B2B only
For damage or quality issues with fresh goods, use FreshProof within 24 hours of delivery. See our Returns, damages and FreshProof policy.